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Terms of service
Effective Date: [27.08.2025]
Brand: Evergreen Enterprises
Welcome to Evergreen Enterprises (“Company”, “we”, “our”, or “us”). By accessing or purchasing from our website [www.eniyaaoil.com], you (“customer”, “user”, or “you”) agree to abide by the following Terms & Conditions. Please read them carefully before placing an order.
1. General Information
1.1. Evergreen Enterprises operates an online store specializing in the sale of edible oils.
1.2. By using our website, you confirm that you are at least 18 years old or using the site under the supervision of a parent/guardian.
1.3. We reserve the right to update, modify, or change these Terms at any time. Continued use of the website implies acceptance of such changes.
2. Products & Pricing
2.1. All products listed (including edible oils) are described as accurately as possible; however, variations in color, packaging, or minor details may occur.
2.2. Prices displayed on the website are in [INR/USD] and inclusive/exclusive of applicable taxes as specified.
2.3. Evergreen Enterprises reserves the right to modify pricing, discontinue products, or introduce new ones without prior notice.
3. Orders & Payments
3.1. Orders placed through our website are subject to acceptance and availability.
3.2. Payment must be made in full at the time of purchase using the available payment methods (Credit/Debit Card, UPI, Net Banking, Wallets, COD – where applicable).
3.3. We reserve the right to cancel any order if fraudulent activity, incorrect pricing, or stock unavailability is suspected.
4. Shipping & Delivery
4.1. We deliver products across [insert regions covered]. Delivery timelines vary based on location and availability.
4.2. Shipping charges, if applicable, will be displayed at checkout.
4.3. Evergreen Enterprises is not responsible for delays due to courier partners, natural calamities, strikes, or other events beyond our control.
5. Returns, Refunds & Replacements
5.1. Due to the perishable nature of edible oils, products once sold cannot be returned unless received in a damaged, defective, or incorrect condition.
5.2. Any complaint regarding damaged or incorrect delivery must be raised within 48 hours of receipt by contacting [contact@eniyaaoil.com].
5.3. Refunds/replacements will be initiated only after verification of the complaint and as per our Return & Refund Policy.
6. Quality & Liability
6.1. All products are manufactured, packed, and sold in compliance with FSSAI (Food Safety and Standards Authority of India) guidelines.
6.2. Customers must store oils in proper conditions as mentioned on product labels.
6.3. Evergreen Enterprises shall not be liable for misuse, negligence, or damage caused due to improper handling of the products.
7. Intellectual Property
7.1. All content on the website, including text, images, logo (“Evergreen Enterprises”), graphics, and product information, is the property of Evergreen Enterprises.
7.2. No material may be copied, reproduced, or used without prior written consent.
8. Limitation of Liability
8.1. Evergreen Enterprises shall not be responsible for any indirect, incidental, or consequential damages arising from product use, website access, or order fulfillment.
8.2. Our maximum liability, in any case, shall not exceed the value of the product purchased.
9. Privacy Policy
9.1. We value your privacy and handle personal data in accordance with our Privacy Policy.
9.2. By using our website, you consent to the collection, use, and storage of information as outlined in our Privacy Policy.
10. Governing Law & Jurisdiction
10.1. These Terms & Conditions shall be governed by the laws of India.
10.2. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Erode,Tamilnadu].
11. Contact Us
For any queries, complaints, or support, please contact us at:
Evergreen Enterprises
Email: contact@eniyaaoil.com
Phone: +91 97870 55595
Address: Evergreen Enterprises, erode, Tamilnadu